Shipping & Returns
One-Wear Disposables Shipping and Returns
- All payments are debited from your account when the goods are ordered.
- We use PayPal for our online payments. If you do not wish to use a PayPal account please click on the button "Check Out as a Guest" and then you can enter either your credit card or debit card details.
- All orders (subject to stock availability) are dispatched the next business day at the very latest.
- Orders received on Bank Holidays, Saturdays or Sundays will be dispatched on the next business day.
- If we are unable to dispatch by the next business day we will contact you to arrange a mutually agreed alternative date. If we cannot agree another date, we will issue a full refund.
- One-Wear Disposables will ship anywhere in the world
UK Standard Shipping
- Standard Shipping is charged at a rate of £2.49, no matter how large the order.
- One-Wear disposables sends all standard orders by Royal Mail second class parcel post.
UK Express Shipping
- Express couriers are charged at the rate of £4.99.
- Please note that express courier orders will require a signature on delivery.
- Please ensure that you provide a delivery address where someone will be available between 9.00am and 5.30pm Monday to Friday to accept delivery.
- If our couriers are unable to deliver an order due to the address being unmanned, a card will be left asking you to contact them directly to arrange re-delivery.
- If no contact is made within 2 days the order will be returned to us and a re-delivery charge may be levied to cover our re-delivery costs.
Orders sent outside the European Union customers may be liable for import taxes and duties which customers will be liable for.
Fixed postage rates apply to different regions, and they are:
- £2.99: Europe
- £3.99: Australia, Belau, British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas Island (Pacific Ocean), Cocos Islands, Cook Island, Coral Sea Island, Fiji, French Polynesia, French South Antarctic Territory, Keeling, Kiribati, Macao, Nauru Island, New Caledonia, New Zealand, New Zealand Antarctic Territory, Niue Island Norfolk Island, Norwegian Antarctic Territory, Papua New, Guinea, People's Democratic Republic of Laos, Pitcairn Island, Republic of Singapore, Solomon Islands, Tahiti Tokelau Islands, Tonga, Tuvalu, US Samoa, Western Samoa
- £3.49: Rest of World
- If for some reason you wish to return your order please email us at ask@One-Wear.co.uk and we will provide you with a Return Identification number and the postal address to send the packet to.
- When returning the items please ensure that you include a copy of the invoice.
- Due to the sanitary nature of the underwear we are unable to accept returns of opened packets of underwear.
- Should you have any concerns or issues relating to our products or any suggestions or you just wish to send us an email our contact details can be found on the Contact Page. We look forward to hearing from you.
- Payments will be refunded within 2 working days of receiving the returned items.